FAQ

We make outdoor balloon structures that sit in your front yard. We can do any combination of numbers. Our standard size is over 7 feet tall but we are able to create custom solutions as well. Please call us to inquire about special requests.

The price includes the rental of an outdoor balloon number for up to 36 hours (1 day + 1 or 2 nights). Our fees also include delivery (to specified areas), setup and removal of the structure. For the months of June, July and August, the rental period maximum will default to 24 hours due to high temperatures. The balloons are not guaranteed to stay inflated and in good condition during the entire time it is at the installed site. See refund question below.

We provide a large variety of solid latex professional grade balloons for your selection. We also have a variety of upgrades for special balloons (chrome, metallic, marbled, dots, LED). Please call us to inquire about special requests.

Unfortunately, we are not able to offer refunds or discounts. We will replace any balloons that we damage but after we install, if anything (e.g., people, weather, environment, animals etc.) damages the balloons, we cannot be held liable. Also, we cannot guarantee that the balloons will last for any given time once we set them up at the delivery site. Our balloons are latex and their life depends heavily on the temperature and environment; both extreme heat and cold impact it. What you can do to minimize temperature or damage risk is to select a shady spot for the balloons, select lighter balloon colors and avoid high traffic or sprinkler areas.

Our current delivery perimeter is Bellaire, Heights, Montrose, River Oaks and West University. If you need delivery to another area, please let us know and we will try to accommodate it but a delivery fee will apply. Our delivery windows are estimates so for specific events or delivery times, you will need to indicate the start time so we can ensure a timely delivery. We reserve the right to refuse service to anyone.

Our balloon numbers are staked into the ground, usually grass or soil. The stake is approximately 12 inches long. It is your responsibility to select the installation site. We are not liable for any damage to the lawn, irrigation or underground systems. Our recommendation is to select a location in the shade and away from sprinklers to prolong the life of the balloons. If you need to install on a different surface or in the home, please let us know and we can explore other options. If you will not be at home during the install, please let us know where you would like us to install before the delivery date.

We accept Paypal, Venmo, Zelle